Friday, February 1, 2008

Different technique of enhancing business management processes!

Due to everyday increasing demands of doing businesses nowadays has led people to look for cheaper, time saving methods of optimizing business processes. Here's one look at a developing plan of some companies to deal with such dilemmas,
"In the home care business, 53% of the expenses incurred are directly related to tasks that employees perform. Because of declining reimbursement rates, it is imperative that businesses find ways to reduce the time it takes to perform each business process and optimize this part of the business.
It is common for home care companies to have 10 to 15 processes that must be performed, like intake, billing and collecting, purchasing, etc. The first step toward optimizing processes is to have a written policy and procedures manual. A detailed description of how procedures are performed is the first step in improving them.
The act of improving processes is often called “business process reengineering.” BPR is artful management. In order to practice BPR, an organization must have a detailed knowledge of the process, a collaborative effort for identifying problems, creative solutions for eliminating problems and a system of accountability for change.
The best people to collaborate with on process changes are those that are on the front lines, actually doing the work. These are the people that can tell you what will make their job more efficient.
There are two types of metrics that should be used to measure each business process: throughput and quality. “Throughput” describes output per time: for example orders filled per day. Quality describes the portion of the work that meets the internal or external customer’s expectations.
Eliminating redundancy is one important way to improve processes. Reducing footsteps can save time. For example, desktop fax solutions eliminate the need to get up and walk to a fax machine. There are few industry norms related to processes such as these but the performance of a person or team can be benchmarked to previous throughput and quality. Benchmarking outside the industry can also provide some good ideas."
“Improving All Processes,” Home Care Magazine

The point to be made from the quote above is that management business is changing continuously and each one of has to upgrade ourselves with these continuous improvements in the processes to better handle the problems that we are to confront in our careers. One can also say, that management is taking a turn towards an innovative form of business. You have to look for ways to accelerate these processes to gain a better understanding and advantages in the competitive world of business today.

1 comment:

Anonymous said...

Nice post. I agree with some of the points.